Shipping & Delivery Policy

Shipping Methods

We offer multiple shipping options depending on order size and destination:

• Express (DHL/FedEx): 3–5 business days for samples and small orders
• Air Freight: 5–8 business days for medium-volume orders
• Sea Freight (FOB): 20–30 days for full container orders
• US Warehouse: 2–5 business days for stocked items (continental US)

Warehouse Locations

• Primary Warehouse: Dongguan, Guangdong, China
• US Fulfillment: Los Angeles, California (stocked SKUs)

Tracking

All shipments include tracking information provided via email once the order is dispatched.

Shipping Restrictions

We do not ship to P.O. boxes. International orders may be subject to customs clearance procedures which can cause delays beyond our control.

Damaged Shipments

Inspect all packages upon receipt. Any damage must be reported within 48 hours of delivery with photographic evidence for claims processing.

Last updated: June 2026